Update to our Luggage Policy

We sincerely apologise to our guests for any inconvenience but due to security reasons and advice from the Security of London we are now no longer able to look after luggage and bags after the guest has checked-out. 


If you would like to store your luggage before check-in we can now only do so from 10:30am on the check-in date and it will be taken to your room (Mon-Fri). Guest check-in will still be from 14:30pm. Unfortunately during the weekend this option will not be available - we cannot look after luggage before check-in, or check-out on the weekend. 


If you need luggage storage then we recommend Left Luggage at Liverpool Street Station. They provide storage at all the major airports and stations. Advance booking and on-the-day drop-off options available. 


We apologise for any inconvenience caused to our guests.


If you need any more information please contact us.